Website Data Usage Policy
Effective Date: March 2025
At solarivento, we believe in clear communication about how we collect and handle information when you visit our website. This policy explains the tracking technologies we use on solarivento.com and how they help us deliver better service to businesses across Australia and beyond.
What Are Website Tracking Technologies?
When you browse solarivento.com, small pieces of data get stored on your device. Think of them as digital bookmarks that remember things like your language preferences or whether you've logged in before.
These technologies aren't just about remembering—they help us understand which parts of our platform work well and which need improvement. If everyone abandons a particular page halfway through, that tells us something important.
We use several methods to collect this information, and each serves a different purpose in making your experience smoother.
Essential Operations
These keep the website functioning properly. Without them, you couldn't log into your account or navigate between secure pages. They're the foundation that makes everything else possible.
Functional Enhancements
These remember your choices—like which region you're viewing content for or whether you prefer detailed or simplified views. They save you from repeating selections every time you visit.
Performance Analysis
We track how people use our platform anonymously. Which resources get downloaded most? Where do people spend time? This data helps us prioritize improvements and fix issues you might not even notice.
Communication Preferences
These help us show you relevant information about financial strategies and business insights that match what you're actually interested in. Nobody benefits from generic messaging that misses the mark.
How We Track Your Activity
We're not secretive about this. Here's what happens behind the scenes:
- Session identifiers that recognize you as the same visitor across multiple page views during a single browsing session
- Persistent markers that remember your preferences between visits, so you don't start from scratch each time
- Analytics scripts that measure page load times, bounce rates, and navigation patterns without identifying you personally
- Third-party tools from providers we've carefully selected for specific functions like video hosting or document management
- Local storage elements that cache certain resources to speed up your experience on return visits
Most of this happens automatically. You won't see pop-ups or interruptions unless we need your explicit permission for something specific.
Why This Benefits Your Experience
Look, we could run a bare-bones website that treats every visitor as a stranger. But that would mean slower loading, constant re-authentication, and no ability to customize what you see.
Here's what tracking actually enables: When you access our learning materials, we remember where you left off. When you compare financial strategies, your previous selections stay visible. When you contact us, we can reference your browsing context to provide better support.
The analytical side matters too. In January 2025, we noticed people were struggling with a particular resource download. Because we track these interactions, we fixed the issue within 48 hours. Without that data, we'd still be wondering why completion rates were low.
Managing Your Preferences
You're not locked into accepting everything we use. Most browsers give you granular control over what gets stored and what doesn't.
Navigate to Settings → Privacy and Security → Cookies and other site data. You can block third-party tracking while allowing functional ones, or clear everything with a single click.
Open Options → Privacy & Security → Cookies and Site Data. Firefox's enhanced tracking protection blocks most analytics by default, though you can customize this.
Go to Preferences → Privacy → Manage Website Data. Safari tends to be more restrictive by default, which may affect some functionality on our platform.
Access Settings → Cookies and site permissions → Manage and delete cookies. Edge now includes tracking prevention at three different levels you can select from.
Data Retention Periods
Essential operational data stays active while you're browsing and typically expires when you close your browser. Functional preferences might persist for months or years—that's what makes them useful. Analytical information gets aggregated and anonymized within 90 days, losing any connection to individual browsing patterns. We don't hoard data indefinitely because storage costs money and old information becomes irrelevant for improving current experiences.
Third-Party Technologies
Some tracking elements come from external providers we work with. These include analytics platforms that help us understand traffic patterns, hosting services that deliver content faster, and communication tools that enable live support.
We vet these providers carefully, but they have their own privacy practices. When you visit solarivento.com, you might also be interacting with their systems according to their policies, not just ours.
If you've enabled browser-level tracking protection, many of these third-party elements get blocked automatically. That's fine—it might break some advanced features, but the core website will still function.
Changes and Updates
Technology evolves, and so do our methods. When we adopt new tracking approaches or change how existing ones work, we'll update this policy and note the revision date at the top.
Significant changes might warrant direct communication if you're an active platform user. Minor technical adjustments probably won't generate notifications—you can always check back here for the current version.
Questions About Data Usage?
If something in this policy isn't clear, or you want specific details about what we're tracking during your sessions, reach out to us directly. We'd rather explain than leave you guessing.
Contact Our Team